Empowering the Underserved
Our mantra is to leverage technology to expand access to financial services for underserved populations, particularly in developing countries. By breaking down traditional barriers, such as geographical distance and lack of documentation, digital finance empowers individuals and businesses to participate in the formal financial system.
Priority focal areas on Inclusive Digital Finance include:
1. Digital Financial Services
The utilisation of digital technologies in the telecom and financial services domain leverages digital platforms, such as mobile devices and the internet, to provide convenient, accessible, and secure financial solutions.
Typical services under this theme of interest include:
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- Mobile Money which allows users to store, send, and receive money using mobile phones.
- Digital Payments enabling secure and efficient electronic payments.
- Digital Loans provide access to credit through mobile devices.
- Digital Savings where savings accounts to individual or groups are made accessible through mobile platforms.
- Insurance where insurance products are delivered through digital channels.


2. Financial Inclusion:
Our value proposition is to emphasise the importance of access to a range of financial services, affordability, and responsible delivery. Economic growth and poverty reduction empower individuals and businesses to have access to useful and affordable financial products and services that meet their needs – transactions, payments, savings, credit and insurance – delivered in a responsible and sustainable way.
To achieve our mission, we believe the following pillars serve as catalysts:
- Expanding Access: Reaching individuals and businesses traditionally excluded from formal financial services.
- Reducing Costs: Lowering transaction costs and fees associated with financial services.
- Improving Financial Literacy: Educating users about financial concepts and responsible money management.
3. Technology Infrastructure:
Technology infrastructure is the backbone of the digital age, providing the connectivity, and security necessary to support digital innovation, economic growth, and social progress.
Impactify underscores the importance of robust and accessible technology infrastructure for promoting digital inclusion, driving economic development, and addressing global challenges
We therefore consider relevant infrastructure customised to address specific needs with examples such as:
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- Mobile Networks which exhibit reliability and affordability are essential for demographic-oriented services in both urban and rural areas
- Internet Connectivity enables a wider range of digital financial products and services to be accessible to individuals and businesses.
- Interoperable Systems provide telco and financial services providers adopt standards to communicate and exchange data seamlessly. Multiple financial services such as payments, loans and insurance are also integrated through application programming interfaces
- Secure Digital Platforms to protect user data and guard against fraud through authentication and authorisation. Utilisation of digital wallets provides the convenience for users to store and manage their money electronically enabling payments and receipt.

